Scout Product Management

Automate data integration to provide up-to-date, relevant intelligence for your customer success process. Scout Platform provides a scalable, compliant data integration and analytics framework that will satisfy the requirements of your IT and security teams.

Use predictive analytics to inform your product planning. Scout Demand Ratings predict feature usage to determine packaging and tiering by role, industry, and other customer segmentation parameters.

Identify opportunities for optimizing your rate structure. Scout Yield Ratings ranks each of your rate plans based on how efficiently they charge for consumption.

Optimize your product investment. Scout Revenue Contribution Analyzer calculates revenue contribution by feature, so you know which parts of your product generate the most value for your customers.

Collect feedback from the right users on the right features. Scout User Playbooks sends automated e-mails with separate, targeted surveys for both your least engaged users and your top users.