Scout Customers

Scout delivers revenue growth for multiple industries including SaaS, information services, and online media. Our solutions enable our customers to find untapped revenue opportunities—and most see an overall revenue increase of 10% to 15%.

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Transforming the the subscription economy to grow revenue

Testimonial / Digital Media

...increased customer retention and helped prioritize the execution of our product roadmap.

Tim Maguire, Director of Customer Experience

"As we prepared to launch our next product, we needed to gain deep insight into customer usage to get pricing right at product launch and accelerate conversion. Access to this data has increased customer retention and helped prioritize the execution of our product roadmap"

Customer’s actual reported figure

+14%

subscription and renewal-based revenue

Testimonial / Financial Times

Scout puts valuable usage data directly into the hands of our sales and support teams...

Simon Lord, Head of B2B Marketing

"Scout puts valuable usage data directly into the hands of our sales and support teams to help our customers derive more value from their subscriptions."

Testimonial / SourceMedia

Gaining insight to the online behavior of potential customers through Scout has been a game-changer for SourceMedia.

Adam Reinebach, EVP of Circulation and Marketing Solutions

"Gaining insight to the online behavior of potential customers through Scout has been a game-changer for SourceMedia. Each month we’ve seen a higher-than-normal conversion rate on the customers Scout has flagged, and our sales reps are still finding new ways to monetize this analysis."

Case Study

Optimizing Revenue Yield from Subscription Renewals

Case Study

Converting Trial Users into Paid Subscribers

Case Study

Optimizing Revenue Yield by Impacting Usage

Case Study

Reducing Churn through Predictive Analytics

Customer’s actual reported figure

-53%

churn

Customer’s actual reported figure

+75%

trial conversions

Customer’s actual reported figure

+24%

rate plan performance

Testimonial / Haymarket

Scout analyzes our data and shows us exactly where our untapped revenue opportunities are, accelerating our ability to act on it.

John Crewe, VP Audience Development

"Scout analyzes our data and shows us exactly where our untapped revenue opportunities are, accelerating our ability to act on it."

Testimonial / Nasdaq

The customer loyalty metric gives us a lens to better see customer needs and in turn make better decisions.

Randall Hopkins, Senior VP, Nasdaq

"We needed analytics that could ensure the right resources and efforts are directed toward customer needs at the right time. The customer loyalty metric gives us a lens to better see customer needs and in turn make better decisions."

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ServiceSource® International, Inc. is the global leader in cloud-based recurring revenue management.
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