Scout® Technology

Our big data management services put usage data to work with robust, enterprise-grade capabilities–with all the simplicity you'd expect from a cloud-based solution.
Stop churn.
Retain customers.
Grow revenue.
Learn how predictive analytics can help you retain customers and maximize customer lifetime value.
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Scout® Link

Scout Link streamlines integration with your infrastructure using fast, easy data-exchange tools that make your usage data more accessible, more accurate, and more powerful.

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Import Automation

Don't get locked into proprietary data-collection APIs. Simply transfer your existing usage data to Scout Link, then it will import the data for you without programming more code. Pre-built data connectors for CRM, billing, and marketing automation systems make data integration an easy, three-step process—just where, what, and when.

Integrity and Deduplication

Protect your data from corruption. Scout Link checks the integrity of incoming data to ensure all necessary information is included and that it meets proper quality checks. Scout Link also dedupes usage data records within existing and previous imports to make sure that you're only adding unique data.

Enrichment and Attribution

Make your data more powerful. Scout Link enriches your raw usage data with new classifications based on your rules—making it much more useful, interconnected, and valuable. Scout Link also attributes usage to the appropriate user, customer, and subscription data collected from other systems.

Multi-channel Streams

Create a complete, 360-degree view for each of your customers. Scout Link extends beyond a single stream of usage data to include all your channels—from website to mobile to call centers, so you can see the big picture.
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