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The Missing Links in Your Customer Relationship

Success in the subscription economy is dependent on customer retention and revenue growth. Together they maximize customer lifetime value and profitability. However, reliance on a customer relationship between customer stakeholders and vendor employees won’t create the lasting bond needed to keep a customer for life. Many vendors overlook building relationships directly with their users – the missing links. Creating a direct relationship with users deepens bonds and produces advocates.

Join our webcast to discover how to tap into the missing links in your customer relationship, grow your revenue and learn:

  • How direct user engagement strengthens customer relationships
  • How to make your existing systems smarter about customer and user engagement
  • How to create scalability in your customer success program


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