From Transaction to Process - How to Create a Customer-centric Business Model

On Demand Webinar

By not measuring process, companies are missing out on opportunities to fill gaps in customer needs and to drive cross sells and upsells.

In this on demand webinar, you will learn:

Why and how to implement a process-driven business model to measure customer success and grow recurring revenue
Why companies need to integrate their point solution technologies into a more comprehensive, strategic vision
How usage data is applied to measure and act on key moments throughout the customer journey

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