Uncover the perfect price

Our patented Demand Map™ enables you to compare customer contracts based on their historical price-per-use, so you can standardize pricing across contracts.

Make every renewal count

With Renewal Forecasting, you can establish and negotiate renewal prices for each contract based on actual customer engagement.

Convert every trial subscription

Use Trial Rating to compare the engagement patterns of trial subscribers with paid subscribers so you can identify trials most likely to convert.

Plug your revenue leaks

Compliance Monitoring compares the number of actual users with the number of authorized users, so you can detect license violations.

Catch retention risks before it's too late

With Retention Monitoring, notice declines in customer engagement so you can provide training and make other adjustments before renewal time.

Boost sales effectiveness

Use the Contract Statement to provide your sales team with current information about each contract, including user data and engagement history, in a consolidated, easy-to-read dashboard.

Provide on-demand insight

Segmentation Manager lets you generate ad hoc reports that segment customers based on demographic, firmographic, or behavioral patterns.

The Customer Data Hub is the cloud storage where organization, user, contract, and behavioral data are aggregated and integrated to produce actionable yield management metrics. Our Scout® Link data services make it easy to adapt the Customer Data Hub to your specific business requirements and technical environment. Add attributes, data sources, or data connections and have them immediately available in dashboards and reports.

Support your existing business practices

We use an Adaptive Schema to model and analyze your unique definitions of contracts, customers, users, and content.

Breakdown the silos for managing lifetime value of customers

The Data Synchronization Service is an integration layer that connects the Customer Data Hub to your existing CRM and billing systems and workflows.

Discover exactly how your customers engage

Data Ingestion Service records and classifies behavioral data from your web logs and from the Scout Analytics Tracking Code, producing powerful yield optimization metrics.

See everything in one place

Data Mash-up Service links behavioral data to organization, user, and contract data, showing you a single consolidated view of your customers to guide marketing, pricing, and sales decisions.

Trust what you see

Data Integrity Service checks the quality of incoming data, flagging missing or incorrect values and producing highly reliable, actionable information about your customers.

Get the highest possible return on your investment in Scout Yield Optimizer. Through regular consultations with a Scout Revenue Advisor, an expert in yield management, you'll learn the whys and hows of subscription yield management and receive ongoing support for integrating yield management practices into your sales organization.

Accelerate results

Our Quick Start methodology tailors yield management best practices to your particular business, so you see real benefits fast with minimal disruption of your existing workflows and systems.

Align your team for maximum revenue impact

Receive expert Change Management Guidance to ensure that everyone in your sales organization, from execs to reps, learns to operate from the same yield management playbook.

Integrate yield practices into your operations

Use ROI Tracking to quantify the incremental revenue you earn from renewals and trials, enabling you to forecast sales, set sales goals and quotas, and monitor sales performance.