What Our Customers Are Saying
"Scout Yield Optimizer gives us a 360 degree view of the value our customers receive from our service. Our sales and support teams have excellent insight into which customers are at risk and which customers would be open to other service offerings."
"We wanted to expand our market by targeting new subscription plans into untapped customer segments. Scout Rate Plan Optimizer gave us the data and optics to model packaging and pricing to ensure we did not cannibalize our existing subscriptions at launch of the new plans."
"As Incisive Media builds new solutions for our corporate customer, we face the sales and support challenge of making sense of usage data across thousands of customers of different sizes and with different needs. Our focus is continuously on our customers, and the Scout Yield Optimizer service provides the detail and resolution we require to build long term relationships."
"Gaining insight to the online behavior of potential customers through Scout has been a game-changer for SourceMedia. Each month we've seen a higher-than-normal conversion rate on the customers Scout has flagged, and our sales reps are still finding new ways to monetize this analysis."
"Scout Yield Optimizer is helping our teams to better understand customer engagement and delivering new insights into the source of value for users. These new insights into value provide the intelligence our sales teams need to better match pricing to a customer's licensing needs."
"Historically our magazine website did not require registrations, which meant The IET could not push related content and event information to our members. To better serve the members, our challenge was to match users to their taxonomy, and then link behavioral profiles to our marketing automation system."